Sean Feeney
Architect of the digital age

On Effectiveness of Employee Empowerment Programs

23 March 2015

"Many companies are attracted by a fantasy version of empowerment and simultaneously repelled by the reality. How lovely to have energetic, dedicated workers who always seize the initiative (but only when 'appropriate'), who enjoy taking risks (but never risky ones), who volunteer their ideas (but only brilliant ones), who solve problems on their own (but make no mistakes), who aren't afraid to speak their minds (but never ruffle any feathers), who always give their very best to the company (but ask no unpleasant questions about what the company is giving them back). How nice it would be, in short, to empower workers without giving them any power." (Kizilos, 1990)

Posted in Bad Business Practices

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