Sean Feeney
Architect of the digital age

Email Forwarding Using Native AWS Services

17 November 2016

There are several ways to create an email forwarder using AWS. A few include:

The third step is most similar to how you might go about this with Exchange, so I’ll detail the steps to accomplish it. Setting up Directory Service is out of scope for this article, but it’s not difficult. I’m using an existing Simple AD for this example.

  1. Open WorkMail in the console and configure an Organization. If you choose Quick Setup, a new Directory Service will be setup for you. Custom Setup will let you choose an existing Directory Service (or your on-prem AD via AD Connector).

  2. Enter the Organization and Create or Enable a User. This allows you to set their email address. This would be the address whose mail you want to forward somewhere.

  3. Click Organization Settings to get your Web Application URL. Go to it and login as the user.

  4. Click the Settings gear in the top right.

  5. Click Email Rules, and click New.

    1. Leave it as an Active Rule
    2. Add a single Condition “When the message is sent to …“ and select your user.
    3. Add a single Action “Then Forward the message to …” and enter the email address you want mail forwarded to (an external address is fine).


Sample WorkMail Forwarding Rule

Viola. Note that the forwarded email comes from this user instead of its actual source. It will include the original header info in the body of the email along with “Auto forwarded by a rule.” So this may not be ideal for all use cases.

Posted in AWS

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